Protection and referrals

Get Support

Reach Afrinalia about protection, safe shelter, psychosocial support or legal referrals. Choose a safe way for the team to contact you.

Support for myselfStart a non-urgent conversation using a safe contact method. Make a referralRefer someone on behalf of your organisation through AIMS.

Urgent concerns

If it’s safe to call

The Community Request form is for non-urgent contact. If you need a faster response and it is safe to call, try Afrinalia’s published number.

Call +254 748 492 563 Other contact options

For yourself

First contact

Choose the community or non-urgent support option. Use a chosen name and one safe contact method. You can tell the team when or how it is safe to get back to you.

Open the Community Request form

For organisations

Make a referral

Have your organisation’s contact details, the person’s ID document and their housing or crisis context ready. Share only what Afrinalia needs for the assessment, with the person’s knowledge or consent where appropriate.

Open the AIMS referral form Ask about an individual referral

Safeguarding

Privacy and safety

Share the information needed for an initial response. Use the AIMS referral form when submitting identity documents or case details for an organisation referral.

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